There are many compelling arguments for a suggestion scheme...
One of them is remaining competitive in an increasingly competitive world, keeping ahead of the game. A major difference between organisations offering similar products and services these days is the people they employ and how they interact with their colleagues and customers. This is often shown in the ambition and goals they share, the way they behave, communicate between each other, show respect, give appropriate support and feedback.
A well run suggestions scheme can help you to retain and develop your people by helping to provide an involving, engaging, positive and proactive working environment . As a vital communication channel it aids bottom up communication endorsed by top down requests and internal collaboration. Indeed it can become a focal hub of all employee based communication by including recognition. After all, an idea is a form of positive proactive
feedback and is usually a gift made by a caring colleague.